Transformational Opportunity of AI on ICT Jobs Report:92% of Technology Roles Evolve, Indicating Urgency for Reskilling

Dubai, UAE –August13, 2024— AI-Enabled ICT Workforce Consortium–led by Cisco (NASDAQ: CSCO) with industry leaders Accenture, Eightfold, Google, IBM, Indeed, Intel, Microsoft and SAP, along with key advisors–released its inaugural report, “The Transformational Opportunity of AI on ICT Jobs.” 

The leading technology companies collaborated to develop a comprehensive report whichexamines AI’s impact on 47 ICT roles across seven job families using a Job Transformation Canvas. The initiative and resulting report seek to empower workers to reskill and upskill with recommendations underscored by today’s evolving job requirements. With the introduction of technology and tools such as ChatGPT, Gemini, Midjourney and further emergence of AI tools, workers must prepare for digital work environments increasingly adept at mimicking human capabilities.

The Job Transformation Canvas goes further to outline how AI will influence each role and identify future skills required; skills made less relevant by AI as well as those complemented by it. Workers can use the Job Transformation Canvas as a training companion as they ready for an AI-fueled job market. Employers can leverage the report as a training development guide to cultivate and enable their AI-ready workforces.

“AI presents a generational opportunity for technology to positively impact critical industries and wider society. We must act intentionally to ensure that populations in our region are equipped with the necessary skills,” saidDavid Meads, Vice President, Cisco Middle East and Africa. “With countries in the Middle East marching forward to realize their AI goals, upskilling has never been more crucial. This is why the ICT Workforce Consortium of global leaders has come together, committing to train and upskill 95 million people over the next 10 years, ensuring everyone can participate and thrive in the era of AI.”

Key Findings: Every Job Becomes an AI-Influenced Job

Our Commitment to Training

Consortium members have established forward-thinking goals with skills development and training opportunities to positively impact over 95 million individuals around the world over the next 10 years.

Their goals include:

Cisco’s commitment to upskilling professionals dates back to 1997, with the launch of Cisco Networking Academy, which supports Cisco’s purpose of powering an inclusive future for all. As one of the world’s longest-standing IT skills-to-jobs programs, the Networking Academy partners with learning institutions worldwide to empower professionals and students, fostering a future-ready workforce. Since its inception, Cisco Networking Academy has reached 17.5 million learners in 190 countries, including 506,600 learners in the GCC.

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